DevMaster
What is hard in your week?
Eight pains I hear from owners every week, each in the owner's words and followed by the fix. Features only come up as the answer.
In your words, then the fix
Customers ask the same questions all day, and the ones after hours never get answered.
A question at midnight is a customer lost by morning.
Everything is in my head.
When you're away, nothing moves, and training new staff takes weeks.
Nobody can find me online.
Customers search, and someone else shows up.
The repeat work never ends.
Reminders, follow-ups, reports, month-end.
I run the business on spreadsheets, email threads and sticky notes.
Nothing is in one place and things fall through the cracks.
My team keeps asking me the same questions.
Every question comes back to you, so nothing moves without you.
I hired a studio and waited months for a landing page.
Months of waiting for a brochure that runs nothing.
My website is out of date and I need a developer to change a sentence.
A wrong phone number or old hours sit online for months.
Your website, answering at midnight
A visitor on Northway's site asks 'Do you do emergency calls on weekends?' The website chat answers from Northway's approved answer cards. When it doesn't know, it passes the question to the team with the visitor's details.
Ask Pod Pilot, skip the digging
On Northway's dashboard, Dana asks Pod Pilot 'Which quotes over $1,000 haven't been answered in a week?' It lists them from the records and offers to email each customer a follow-up.
Pod Pilot can run routine tasks on its own. Anything risky, like deleting, publishing or changing who has access, waits for your approval.
Which one is yours?
Book the free challenges interview and we start with the pain that costs you the most.